Initials CX

Motability Delivering access to all digital areas

Key Visual (5)

The challenge

Create a fully inclusive, mobile-first website that would give all users, regardless of their disability or browsing preference, the ability to engage with Motability and find the help they needed.

The work

The new site helped people access the grants, research and projects that Motability offers, across every kind of device. What’s more, after testing from The Shaw Trust, the site has been awarded a WCAG 2.1 AA* rating, following review from those with a variety of disabilities, including mobility impairments, colour blindness, no and low vision, deafness, dyslexia and learning difficulties.

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